Privacy Policy

Rayzar's Painting & Decorating ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect through rayzarspainting.com.au and our services, how we use it, and the rights available to you under the Australian Privacy Principles (APPs) of the Privacy Act 1988 (Cth).

Information we collect

• Contact details you provide via our quote form, enquiries page, phone or email — name, phone, email, service address and job details.
• Job records — photos, notes, quotes and invoices related to the work we quote or carry out.
• Website usage data — basic technical information such as IP address, browser type, referring page and pages viewed, collected by our hosting provider and any analytics tools we use.

How we use your information

• Respond to enquiries and prepare quotes.
• Schedule, deliver and invoice the services you engage us to perform.
• Comply with our legal, tax and QBCC record-keeping obligations.
• Improve our website, services and customer communications.

We do not sell your personal information.

Third-party services

We use a small number of trusted third parties to help run our website and business — for example a reviews widget provided by Elfsight, email delivery, cloud hosting and accounting software. These providers only receive the information they need to perform their function and are contractually required to protect it.

Cookies

Our site uses essential cookies and may set third-party cookies through embedded widgets (for example, the Elfsight reviews widget). See our Cookie Policy for details on managing them.

How we store and protect your data

Personal information is stored in secure cloud services and on password-protected devices used by our team. We keep records only for as long as needed to deliver our services and to meet legal, insurance and QBCC obligations.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To do so, contact us using the details below. We will respond within a reasonable timeframe and free of charge in most cases.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it was most recently revised.

Contact

Rayzar's Painting & Decorating
Email: rayzarspaintingservices@gmail.com
Phone: 0423 261 194
North Brisbane, QLD, AU
QBCC Licence 15433839